Ask
Identify the information that matters for your product and market.
SUSTAINABILITY / SOURCING
Ask the right questions.
Origin, specifications and supporting documentation.
A practical starting point.
Review
Discuss the documents and specifications available for the proposed supply.
Confirm
Record agreed requirements before proceeding.
Bring the details into your enquiry.
Tell us the product, origin preference and any required traceability or certification documents. Availability and scope must be reviewed for each proposed supply.
Know the requirement before making a claim.
Responsible product discussions start with a clear specification, identified business contacts and a practical understanding of origin and documentation needs. The information required depends on the product and destination.
Traceability questions to raise.
Explain whether you need origin information, batch identification, facility details or supplier documentation. These are different requests and should be reviewed separately.
A general statement about traceability does not replace the records relevant to an order.
Packing and handling considerations.
Discuss how the agreed product can be packed and handled for its intended journey. Align presentation requirements with product protection and the receiving business’s handling arrangements.